Shipping
we offer free shipping for orders over $75 via Canada Post
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All orders will be processed and shipped out within 1-3 business days
(Monday to Friday 8am-4pm)
Orders are not processed on Saturdays, Sundays or Holidays
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All orders to be shipped will be provided with a tracking number and delivery confirmation
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The original shipping fees will not be refunded unless the fault was our own
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We currently do not ship internationally
returns
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Refunds will be made to the same method of payment used when the item(s) were purchase​d
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Pre-Paid credit card transactions will receive store credit
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All returns are subject to approval, and we reserve the right to limit or refuse based on our policies and procedures
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All merchandise must be in it's original brand-new condition to receive a refund or exchange within 30 days
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Packages that are creased, bent, damaged, tampered with or have a broken seal will not be eligible for refund or exchange
Please contact our customer care if you would like to be refunded or to return a purchase
customercare@lavishbeautys.com
In your email, please include a detailed explanation and photos of the product.
Once your return request is approved, please ship the items back to us.
*return shipping cost will be the responsibility of the customer
what is considered non refundable merchandise?
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All final sale, clearance and event sales
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Buy one get one offers
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Cosmetics
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Styling tools and equipment (flat irons, curling irons, blow dryers, trimmers, clippers, scissors and blades
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Unsealed hair and skin care products (spray bottles, jars, hair dye, tubes, pump bottles, containers and chemicals)
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Wigs, hair extensions, closures, ponytails and buns